A plan, plus what you actually send.
WhatsApp charges per message. We show you both halves — the monthly plan and the message rates — because you cannot budget for a bill you are only shown afterwards.
Starter
One number, a couple of people answering it.
- 3 team members
- 1 WhatsApp number
- 2,000 contacts
- 40% on message rates
Growth
Most shopsA team sharing an inbox, running campaigns.
- 10 team members
- 3 WhatsApp numbers
- 25,000 contacts
- 30% on message rates
Scale
High volume, several numbers, tighter unit costs.
- 30 team members
- 10 WhatsApp numbers
- 200,000 contacts
- 20% on message rates
Prices in Kenyan shillings, VAT included where it applies. Businesses outside Kenya are billed in US dollars and zero-rated.
What a message costs
Kenyan rates on the Growth plan. The rate follows the country you are messaging, not where you are — messaging a UK number costs the UK rate.
- Replying inside 24 hours
- Free
- Any reply to a customer who messaged you first
- An update
- KES 1.04
- Order ready, appointment reminder, receipt, delivery
- An offer
- KES 5.20
- Promotions, new stock, anything marketing
- A login code
- KES 1.17
- One-time passwords and verification
You are billed for what WhatsApp actually delivered and actually charged for. We record Meta’s own verdict on every message and reconcile against it, so a message that turns out to be free is not billed to you — and one that fails is refunded automatically.
Try it before you pay for it.
Connect your number and answer real conversations. Top up by M-Pesa only when you are ready to send.
Start freeNo card needed. Prices in Kenyan shillings.